Privacy Policy

Key Points

• We do not sell your personal data
• You control your data: access, export, or delete anytime
• Data is encrypted in transit and at rest
• We only share with essential service providers

Information We Collect

• Account information: Name, email address, company name, billing details
• Usage data: Messages sent/received, voice minutes, media uploads, feature usage
• Content: Text messages, voice recordings, videos, and images submitted through the platform
• Technical data: IP address, browser type, device information, access times

We do not sell personal data to third parties.

How We Use Information

• Provide, operate, and maintain the service
• Process transactions and send billing notifications
• Send transactional communications
• Improve and optimize our platform
• Comply with legal obligations

Data Sharing

We share data only with:

• Telnyx: Our SMS and voice infrastructure provider
• Stripe: Payment processing
• Cloud infrastructure: Hosting and storage providers
• Legal requirements: When required by law

Your Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in machine-readable format
• Opt-out: Unsubscribe from marketing communications

Security

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and audit logging

Contact

For privacy-related questions: privacy@captureproofs.com